Legal notice

This statement contains the privacy policy of vesnadesign.com.tr. By visiting the vesnadesign.com.tr website, you agree to comply with the following terms and conditions.

1. Collection and Protection of Personal Data

vesnadesign.com.tr requests certain personal information from you during and after the membership process. Protecting your personal information and maintaining your privacy is our top priority. The information you provide will not be used for any scope other than the rules and purposes specified in the Membership Agreement and will not be shared with third parties.

2. IP Addresses and System Security

To identify system-related issues and resolve them as quickly as possible, vesnadesign.com.tr identifies and uses the IP addresses of users when necessary. IP addresses may also be used to identify users in a general sense and to collect comprehensive demographic information.

3. Use of Personal Information

Our registration forms, order forms, surveys, and competitions require you to provide contact information (first name, last name, email address, telephone numbers, and postal address). Your personal information is used for the following purposes:

  • Processing and delivering your orders,

  • Providing our products and services,

  • Executing payment transactions,

  • Providing updates regarding your orders,

  • Contacting you for marketing purposes concerning products and services,

  • Updating your information and managing your membership account,

  • Suggesting products and services that may be of interest to you,

  • Enabling third parties to perform technical, logistical, and other similar functions on our behalf.

4. Communication and Information Services

Upon becoming a member of vesnadesign.com.tr, informative emails will be sent to your email address unless you request otherwise. You reserve the right to change your preferences, opt-out of, or restart this service at any time. These emails may include information about your purchases, other products of interest, or third-party advertisements.

5. Data Sharing and Segmentation

Demographic information is used to tailor our website to the interests of our users. This data may be shared with advertisers only in aggregate form (without disclosing individual identities) to ensure advertisements are adapted to the target audience. Financial information collected is used to invoice the products and services you purchase. By making a purchase, you agree to the disclosure of your financial information (credit card number, expiration date, CVV2, etc.) to necessary third parties (banks, credit card companies, etc.) to complete the transaction.

6. Security Standards

All credit card and personal information is encrypted with 2048-bit SSL (Secure Sockets Layer), the industry standard for internet security. This prevents your information from being intercepted by unauthorized persons or institutions during transmission.

7. Cancellation and Refunds

  • Returns: Please be advised that returns are not possible for orders.

  • Membership Cancellation: You may cancel your membership by sending an email to info@vesnadesign.com.tr.

Contact Information

For any questions or suggestions regarding our privacy policy, please contact us:

VESNA Giyim San. ve Tic. A.Ş.

  • Office: Merkez Mah. Oktaycebeci Sok. No:1/A Vesna Bomonti, Şişli / Istanbul

  • Ümraniye Store: Atatürk Mah. Ufuk Sok. No:4/A Ümraniye / Istanbul

  • Pendik Store: Zeruj Mall / Istanbul

  • Zeytinburnu Store: Zerujport Mall, Zeytinburnu / Istanbul

  • Phone: +90 537 291 0855

  • Support: info@vesnadesign.com.tr